Knowledge Management
The knowledge management approach to creating learning organizations
The resolution of the critical market problem lies in the concept of knowledge management i.e conscious excellence in controlling the life of every knowledge artifact within an organization - identification / creation, categorization, availability as per appropriate rules, retrieval for usage/re-usage, edition and purging of each artifact. The key to developing knowledge management excellence lies in the capability of an organization to leverage knowledge in each of its processes, plus usage of best-in-class technologies to enable the same
Today's organizational knowledge lacunae
Fragmentation of isolated biuts of knowledgeacross organizations, leading to:
- Un-optimal and delayed dacisions, tasks due to inaccessibility of relevant information
- Low productivity due to bottom-up re-creation of work every instance
- Universal difficulty of re-usability and repurposing of existing knowledge base
- Non-standardization, confusing customers, partners across businesses and geographies
KM solutions from Srishti address the end-to-end knowledge needs of organizations today
Create / Identify
Enabling creation and capture of explicit plus tacit knowledge from across an organization and beyond
Organize
Accurate auto categorization without costly human intervention
Retrieve
Intelligent and focused retrieval
Re-use/ Repurpose
Easy re-use of existing knowledge in another form/context
Modify / Replace
Managing accurate updated versions of all knowledge artifacts across an organization
Purge
Soft removal of irrelevant knowledge from KM users, as per set entitlements
- Reduction of data collection-time by approximately 80 percent, thus hiking up productivity powerfully
- Reduction of work-duplication by 77 percent
- Enhancement of collaboration productivity using a dashboard approach for dispersed expertise
- Global user profiling and expert identification.
- Creation of extended-organizational communities facilitating high quality decision making
- Highly-accurate auto-channelization of appropriate information to relevant users based on agents and auto-profiling
- Decomposition and re-use of contents from over 200 file formats
Powerful Functionalities
Smart Processor
A smart auto-processing engine, i.e. indexing, categorizing and retrieving based on an integrated approach - Concept based coupled with Keyword based processing over structured plus un-structured data.
Auto Categorization & Clustering
Highly accurate classification of knowledge artifacts, without human intervention, into defined categories based on concept/key-word based reasoning, as well as creation of auto categories as per similar characteristics of data among knowledge artifacts.
Intelligent Summarization
Retrieval of most appropriate target based extract, after biasing with key word as well as concept, enabling easier selection of retrieved artifacts by user.
Mass Customization of User Interface
Each user within an organization has the ability to personalize, define his interface with the system, picking from the set of features available with the solution suite.
Multi-Device protocol Support
Supports knowledge management across multiple device types (e.g. PDA, mobile, iPod, laptops, desktops, etc). The solution also supports a variety of protocols.
Alerts
Profile based alerts can be setup within the framework to trigger alert messages of interest to various role types, communities upon the instance of a definable set of event types.
Knowledge based communities
Using similar concepts in user profiles across members of a communities, we create a common filter to sift knowledge to these various members.
